Frequently Asked Questions
Find answers to common questions about our services and processes
Common Questions
Have a question that's not listed here? Please don't hesitate to contact us directly.
General Business
What is an "Intenture"?
An Intenture is the fusion of purposeful intent and entrepreneurial adventure. It represents our approach to transforming bold visions into digital reality through strategic planning combined with innovative execution.
What types of businesses do you work with?
We work with startups, established businesses, and entrepreneurs across various industries. Our clients range from early-stage founders validating concepts to established companies undergoing digital transformation. We specialize in businesses seeking SaaS development, AI optimization, automation, or comprehensive branding.
How do I get started with Intentures?
The best way to start is by contacting us with details about your project or business needs. You can also purchase a VIP Day directly through our services page for an intensive 4-hour consultation to explore your specific requirements.
Pricing & Payments
Do you offer payment plans for larger projects?
Yes! For SaaS development and larger projects, we typically structure payments as 50% upfront, 25% at milestone completion, and 25% at launch. For some projects, we may also consider equity stake arrangements (10-20% equity) in lieu of traditional payment structures.
What payment methods do you accept?
We process all payments securely through Stripe, which accepts major credit cards, debit cards, and ACH bank transfers. For monthly retainers, we offer automatic recurring billing for your convenience.
Are there any hidden fees or additional costs?
We believe in transparent pricing. All quoted prices include the services described. However, third-party costs (like hosting, domain registration, or premium API services) are typically billed separately. We'll always discuss these potential costs upfront during the discovery phase.
SaaS Development
How long does it take to build a SaaS product?
Timeline varies based on complexity:
- Small SaaS (MVP): 3-6 months
- Medium Complexity: 6-12 months
- Enterprise Solution: 12+ months
What's included in the Discovery Phase?
The Discovery Phase ($10,000) includes market research, competitive analysis, user persona development, feature prioritization, technical architecture planning, wireframes/mockups, and a comprehensive go-to-market strategy. This phase ensures we're building the right product for your target market.
Do you provide ongoing maintenance and support?
Yes! We offer monthly maintenance packages that include bug fixes, security updates, performance optimization, and feature enhancements. Many of our SaaS clients transition to monthly retainer relationships after launch to ensure continued success.
AI & Automation
What is n8n automation?
n8n is a powerful open-source workflow automation platform that connects different apps and services. We use it to eliminate repetitive tasks like data entry, email management, lead routing, social media posting, and report generation—saving your team countless hours each month.
How can AI optimization help my business?
AI optimization can transform operations through intelligent chatbots for customer service, predictive analytics for business forecasting, content generation for marketing, process automation for efficiency, and data analysis for better decision-making. We start with an assessment to identify high-impact opportunities specific to your business.
Do I need technical knowledge to use your automation solutions?
No technical knowledge required! We build automation solutions that are user-friendly and provide comprehensive training and documentation. Our monthly maintenance packages ensure everything runs smoothly, and we're always available for support.
Consulting & VIP Days
What happens during a VIP Day?
A VIP Day is an intensive 4-hour consultation focused entirely on your business. We'll dive deep into your challenges, opportunities, and goals. You'll leave with actionable strategies, implementation roadmaps, and clear next steps. Topics can include business strategy, digital transformation, product validation, technical architecture, or AI implementation planning.
Is a VIP Day conducted in-person or remotely?
VIP Days are typically conducted remotely via video conference, making them accessible regardless of location. For clients in our area or willing to travel, in-person VIP Days can be arranged (additional travel costs may apply).
What's included in a monthly retainer?
Monthly retainers ($5,000/month) provide ongoing strategic guidance and execution support. This includes regular strategy sessions, priority support, project management, implementation assistance, and access to our full range of services on an as-needed basis. It's ideal for businesses that need consistent, high-level consulting support.
Refunds & Cancellations
What is your refund policy?
VIP Days and one-time services are non-refundable once delivered, but we guarantee satisfaction. If you're unhappy with the result, we'll work with you to make it right. Monthly retainers can be cancelled with 30 days notice. For project-based work, refund terms are outlined in the project agreement. See our full Refund Policy for details.
Can I cancel my monthly retainer?
Yes, monthly retainers can be cancelled at any time with 30 days written notice. You'll continue to receive services through the end of your notice period. There are no cancellation fees.
Still Have Questions?
We're here to help! Reach out to our team and we'll get back to you within 24 hours.